Terms and Conditions
These terms explain purchasing from lumqazix.com and apply alongside our payment, shipping, returns, and privacy policies.
Store Operator & Acceptance
lumqazix.com is operated by Xiamen Feiyue Yuntu Technology Co., Ltd. “We,” “us,” and “our” refer to the store operator.
By placing an order, you agree to the applicable purchase terms, subject to mandatory consumer law.
Eligibility
You must be legally able to enter a purchase contract or purchase with appropriate authorization where permitted. Provide accurate contact, billing, and delivery information.
Customer Accounts
Where accounts are available, protect your credentials and report suspected unauthorized use. You are responsible for information submitted, subject to applicable protections for unauthorized transactions.
Product Information
We offer bags, luggage, and related carrying accessories. Review each listing's dimensions, materials, features, options, and price. Lighting and screen settings can affect photos.
Do not assume airline acceptance, waterproof performance, load capacity, or a warranty unless expressly stated for the item. Report material inaccuracies or description differences to support.
Order Submission & Acceptance
An automated order receipt does not necessarily mean final acceptance. Orders are subject to payment verification, stock availability, and fulfillment review.
If an order cannot be fulfilled or contains a material pricing error, we will explain the issue and obtain agreement to any proposed change or cancel and refund the affected unfulfilled order. We will not impose a higher price without your agreement.
Prices, Taxes & Payment
Checkout displays the transaction currency, prices, shipping, applicable taxes, and discounts. Review the total before payment. Bank and conversion fees are determined by your provider.
See Payment & Security.
Processing & Shipping
Normal processing is 2–4 business days; busy periods may require up to 5 business days. Estimated standard U.S. carrier transit is 10–15 business days after dispatch.
The Shipping Policy explains tracking, delivery issues, and shipment delays. Mandatory rights remain available.
Returns & Refunds
Eligible preference-based returns may be requested within 20 calendar days after confirmed delivery. Contact us before returning an item.
Approved refunds are normally initiated within 5–10 business days after receipt and inspection. See the Return & Refund Policy. The voluntary return window does not restrict statutory remedies.
Damaged or Incorrect Orders
Report issues promptly with order details and supporting photographs. Confirmed errors attributable to us will receive an appropriate remedy without additional costs caused by the error.
Changes & Cancellations
Changes and cancellations depend on fulfillment status. Contact us immediately. No cancellation fee applies when an order is successfully cancelled before fulfillment.
Promotions & Discount Codes
Offer-specific conditions may include dates, eligible products, minimum spending, and usage limits. Confirm the discount before paying.
We may correct errors or withdraw future offers without retrospectively removing valid benefits from accepted orders contrary to law.
Product Use & Safety
Follow product instructions. Avoid overloading bags, forcing zippers, or using damaged handles, straps, or wheels. Keep packaging and small parts away from children.
Product-specific safety information takes precedence over general guidance.
Bulk Purchases & Resale
Contact us before placing bulk or resale orders. Special supply terms require separate agreement. An ordinary purchase does not grant reseller authorization or exclusive distribution rights.
Intellectual Property
Branding, original text, and protected materials belong to their respective rights holders. Purchasing an item does not transfer intellectual-property rights. Commercial copying requires permission or a lawful basis.
Reviews & Customer Content
Submit only content you are entitled to share. Reviews must reflect real experiences and avoid unlawful, misleading, or privacy-invasive material.
Content may be moderated for these reasons, but lawful reviews will not be suppressed solely because they are negative. Submission for publication permits display and reasonable formatting for that purpose, subject to applicable rights.
Prohibited Conduct
Do not commit fraud, use stolen payment credentials, disrupt the website, upload malicious code, harass others, infringe rights, or submit unlawful content.
Third-Party Services & Links
External services may have separate terms. Review them when using those services. Our responsibilities for your purchase are not removed simply because a service provider is involved.
Errors & Updates
We may correct inaccurate information and update prospective listings. Material errors affecting existing orders will be communicated rather than silently changing an agreed purchase.
Disclaimers & Liability
Delivery estimates and website availability may be affected by events outside reasonable control. Nothing here excludes mandatory warranties, remedies, or liability that cannot lawfully be excluded.
Applicable Law & Disputes
Applicable law is determined by relevant legal rules, including mandatory consumer protections in your jurisdiction. Contact support first so we can seek a practical resolution.
These terms do not require waiver of a mandatory right to a court, regulator, or other lawful remedy.
Severability & No Waiver
If a provision is unenforceable, remaining provisions continue to apply to the extent permitted by law. Failure to enforce a right on one occasion does not automatically waive it.
Updates to These Terms
Updates apply prospectively from the revision date unless law requires otherwise. Accepted purchase terms are not retroactively changed merely by posting a new version.
Business Information
lumqazix™| Brand Name | lumqazix™ |
|---|---|
| Legal Company Name | Xiamen Feiyue Yuntu Technology Co., Ltd. |
| Owner | Yang Shaowei |
| Website | lumqazix.com |
| Business Address | Room 1702, No. 817 Haicang Avenue, Haicang District, Xiamen, Fujian, China |
| Customer Support Email | service@lumqazix.com |
| Customer Support Phone | +86 15794971598 |
| Customer Service Hours | 8:00 AM – 10:00 PM Daily China Standard Time (UTC+8) |