Privacy Policy

Depending on your interaction with the store, we may collect:

• Name, email address, phone number, and billing and delivery addresses.
• Order details, purchased products, payment status, and transaction references.
• Account details and customer-support communications.
• Device and browsing information, including IP address, browser, page interactions, and cookie identifiers where enabled.
• Information you voluntarily provide, including reviews, photographs, and return-request details.

Payment credentials are handled through checkout providers. Please do not submit sensitive information unnecessary for your request.

You may provide information when ordering, creating an account, completing a form, or contacting support. Technical information may be collected through enabled website technologies. Service providers may supply payment, fulfillment, and delivery updates.

• Process orders, payments, fulfillment, returns, and refunds.
• Respond to requests and communicate about orders.
• Maintain accounts and operate and improve the website.
• Detect fraud, resolve disputes, and comply with legal obligations.
• Send marketing where permitted and in accordance with your choices.

Where a legal basis is required, processing may rely on contract performance, consent, legal obligations, or legitimate interests, subject to applicable law.

Essential cookies may support shopping carts and checkout. Optional analytics or advertising technologies, if enabled, may measure website use or personalize marketing.

Use available privacy controls and browser settings to manage preferences. Blocking essential cookies may affect functionality. Consent and opt-out requirements depend on applicable law.

Information may be shared as necessary with hosting and commerce-platform providers, payment processors, fulfillment partners, carriers, support providers, and professional advisers.

We may also disclose information to meet legal obligations, respond to lawful requests, protect rights and safety, or handle a business transfer, subject to applicable safeguards.

Whether a data transfer is considered a sale, sharing, or targeted advertising under privacy law depends on the technologies actually enabled and your location.

Contact us to request information or exercise applicable opt-out rights. Where required by law, recognized opt-out preference signals, including Global Privacy Control, will be honored. Use any available privacy-choice controls as well.

Hosting, checkout, and connected services may process information under their own policies. Where Shopify services are used, review Shopify's Privacy Policy. Other providers are governed by their respective policies.

We retain information for as long as reasonably necessary for orders, support, legal and accounting requirements, fraud prevention, and dispute resolution. Retention depends on the information and purpose. Deletion rights may be subject to required retention exceptions.

Depending on your location, rights may include access, correction, deletion, portability, restriction, objection, withdrawal of consent, and opting out of specified advertising or disclosures.

You may also have a right to appeal a decision or complain to a competent regulator. We will not unlawfully discriminate against you for exercising applicable privacy rights.

Email service@lumqazix.com with the subject “Privacy Request” and describe your request. We may request proportionate information to verify identity or an authorized agent's authority.

We respond within the period required by applicable law and explain any permitted extension or refusal. Do not send payment credentials or unnecessary identity documents.

Use the unsubscribe link in a marketing email or contact us. Opting out does not stop necessary transactional messages about orders, payments, deliveries, or support.

We use reasonable administrative, technical, and organizational measures appropriate to the information and services involved. No system is completely secure. Protect account credentials and report suspected unauthorized access.

The store is not directed to children under 13. We do not knowingly collect personal information from children under 13. Contact us if you believe a child has supplied information so we can investigate and take appropriate action.

Information may be processed in China and other countries where service providers operate. Privacy laws may differ between locations. Appropriate cross-border safeguards will be used where required.

External sites have their own privacy practices. Review their policies before providing personal information.

We may update this policy to reflect changes in services or applicable requirements. The revision date identifies the current version. Material changes will be communicated as required by law.